How To Reset SimpliSafe Camera?

If the SimpliSafe camera isn’t functioning properly, knowing how to reset SimpliSafe camera can get it functional again! This company manufactures excellent quality cameras in respect of accessibility, performance, and dependability. You can easily rely on them when it comes to home and office security. Sometimes, these devices may experience technical difficulties or need a fresh start! Whatever the reason is, this guide will help you to understand how to reset SimpliSafe indoor and outdoor cameras in detail. Here, I’ve given three simple ways to do SimpliSafe outdoor/indoor camera troubleshooting. Let’s now find out how to reset SimpliSafe camera in more detail. 

How To Reset SimpliSafe Camera?

Using the following methods, you can easily learn how to reset SimpliSafe camera.

  • By Unplugging The Camera
  • By Using The Reset Button
  • By Speaking With A SimpliSafe Representative

You can successfully reset your device by choosing either one of these methods. Before you start, check whether your SimpliSafe camera is blinking blue light. And when your SimpliSafe camera is not connecting to Wi-Fi, it will flash red light.

Now, I’ll show you the process of resetting your SimpliSafe camera in a few simple steps.

Reset SimpliSafe Camera By Unplugging The Device

Rebooting should be your first choice when it comes to fixing issues while using the SimpliSafe camera. Follow these steps to know how to reset the SimpliSafe camera.

  1. Start by unplugging the camera from the power supply.
  2. Or else, you can remove the batteries if it’s a wireless camera.
  3. Now, wait for at least 40 to 50 seconds after unplugging the device.
  4. After a while, plug the camera back into the power supply.
  5. Or else, re-insert the batteries if it’s a wireless camera.
  6. Lastly, turn on the camera to finish off.

Once this resetting process is completed, check whether you have resolved the issue with the camera. If restarting the device doesn’t fix the issue, then keep on reading to learn the other alternative ways to fix it.

Reset SimpliSafe Camera By Using The Reset Button

Most cameras come with a reset button. Using this reset button, you can quickly reset your SimpliSafe camera. Follow these steps to learn how to reset SimpliSafe indoor camera.

  1. Without unplugging the camera, locate a reset button on it.
  2. Once you find it, press and hold this reset button for at least 20 to 30 seconds.
  3. Keep holding it until the SimpliSafe camera starts blinking green light.
  4. Wait for a while till the camera turns on.
  5. Now, go through the initial setup process to connect the camera to the SimpliSafe app.
  6. Open the app and go to the main menu.
  7. From here, select Camera.
  8. Then, select the gear icon located in the bottom left corner.
  9. Lastly, add the device again to your SimpliSafe account.

This method will definitely fix the issue allowing you to do a fresh start. During this process, you’ll notice your SimpliSafe camera is blinking yellow light. Don’t panic, this indicates the camera’s software is being updated.

Click here – How To Reset A Ring Doorbell?

Reset SimpliSafe Camera By Speaking To A Representative

The camera can stop responding and go dark due to some other faults within the camera. Don’t ignore this issue. You can address and discuss such an issue with a SimpliSafe representative via 1 (888) 910-1215. These people will surely help you by getting your camera fixed or replacing the device without disturbing the system’s security.

Let us now check out how to reset SimpliSafe camera already associated with an account.

Reset SimpliSafe Camera Associated With An Account

Most people prefer purchasing second-hand SimpliSafe cameras. Sometimes, the previous owner forgets to remove their SimpliSafe camera from the account. In such a case, you can either contact the previous owner or SimpliSafe customer care. Once the ownership is transferred, you can create a new SimpliSafe account and pair the device with this account.

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Where Is The Reset Button On The Simplisafe Camera?

If your camera is not currently connected to WiFi:
If not, you may need to reset your camera. You can do this by holding down the button on top of your camera for 10 seconds. You can then follow the normal installation instructions.

Why Is My Simplisafe Camera Not Working?

If there are no lights flashing on the camera, this means that it is disconnected from power. Do resolve this, make sure your camera is properly connected: Between the outlet and power adapter. Between the USB and the power adapter.

How Do I Update My Simplisafe Camera?

Our cameras and video doorbells update automatically—you don’t need to do anything if you have the latest Base Station software! If an event occurs during the time that an update is being installed on the device, the update will pause during the event so you’re never without protection.

Why Is My Camera Not Connecting To Wifi?

Check if the power supply of the wireless IP camera is working properly. Make sure the power adapter is plugged into a working socket. If you get a battery powered wireless IP camera, check if the battery is still at work. Change or charge up the battery.

Why Is My Simplisafe Camera Offline?

There are two main reasons that a camera may lose Wi-Fi connection. It may be installed too far from your Wi-Fi router, or it may not have sufficient bandwidth on your Wi-Fi. Please contact our customer support for help in diagnosing this issue and confirming the cause.

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Why Is My Simplisafe Camera Disconnected?

A “Camera Connection Dropped” error means that during a live stream, SimpliSafe stopped receiving video from the camera. This is often the result of poor internet connectivity between the camera and the router, causing the camera to be unable to upload video for viewing as fast as it is recording.

Do Cameras Turn Off When The Wi-Fi Is Off?

If you’re using a camera that records to the cloud, then it will require the internet to function. However, if your cameras can record to an SD card, hard drive, or local network storage, then they should be able to function even if they’re not connected to the internet.

What Does Blinking Blue Light Mean On Simplisafe Camera?

Solid Blue. Connected and shutter open, ready to record or stream. Blinking Blue. Currently being viewed live, or a video recording is taking place. Off (No Visible LED).

What To Do When Security Camera Is Offline?

Reboot Your Wi-Fi Router and Modem
If the camera’s power source is not the issue, your wireless internet connection may be faulty. To troubleshoot this issue, shut down your camera and power down your Wi-Fi router and modem. Wait one minute before turning on the modem. After 30 seconds, restart the router.


By reading my above post, you’ve got to know how to factory reset SimpliSafe outdoor and indoor camera in detail. SimpliSafe offers a large variety of home surveillance cameras and monitors. These cameras are built-in with different colors to show the condition of the cameras. For instance, the indicator light flashes red, the camera is facing difficulties to access the internet or Wi-Fi. You can easily reset your camera by either turning it on again or pressing the reset button on it. To resolve other issues contact 1 (888) 910-1215. Thus, you can now reboot the SimpliSafe camera systems by learning how to reset SimpliSafe camera.

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How do I reconnect my camera to SimpliSafe

How do I factory reset my security camera